Terms of Service — House of Sunnah Perfume

Last Updated: 22 August 2026

Welcome to House of Sunnah Perfume. By using our website or purchasing products from us, you agree to the following Terms of Service.

1. About Us

House of Sunnah Perfume sells perfumes and fragrance products through our website and other sales channels.

Contact:
📧 infohouseofsunnahperfume@gmail.com
📞 +44 7830 364432

2. Products

We make every effort to ensure that product descriptions, photographs, prices and other information on our website are accurate.

However:

• Product colours and packaging may appear slightly different from photographs.
• Packaging and product presentation may change from time to time.
• Availability is subject to stock levels.
• We reserve the right to correct errors in product information or pricing.

3. Orders

When you place an order, you are making an offer to purchase the products selected.

An order is not considered accepted until we have confirmed it and/or dispatched the products.

We reserve the right to cancel an order where, for example:

• A product is unavailable.
• There is an obvious pricing or listing error.
• We reasonably suspect fraudulent or unauthorised activity.
• We are unable to fulfil the order for circumstances outside our reasonable control.

If we cancel an order after payment has been taken, you will receive a refund for the amount paid.

4. Prices and Payment

All prices displayed on our website are in GBP (£) unless stated otherwise.

Payment must be successfully received before an order is processed.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

5. Shipping

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by courier delays, customs, weather or other circumstances outside our control.

6. Returns and Refunds

Your statutory rights are not affected by these Terms.

Where applicable, customers may have the right to cancel an online purchase within the legal cancellation period.

Products returned to us should be unused and in their original condition and packaging where reasonably possible.

Certain products may be excluded from return where they have been unsealed after delivery for health or hygiene reasons, where permitted by applicable law.

For damaged, incorrect or faulty products, please contact us as soon as possible so we can investigate and provide an appropriate remedy.

7. Fragrance Products

Perfumes and fragrance products are intended for external use only.

Customers should follow the instructions and warnings provided with the product. If irritation occurs, discontinue use.

House of Sunnah Perfume is not responsible for misuse of a product or failure to follow the manufacturer's instructions.

8. Website Use

You agree not to:

• Use our website for unlawful purposes.
• Attempt to gain unauthorised access to our website or systems.
• Copy, reproduce or commercially exploit our website content without permission.
• Interfere with the operation or security of the website.

9. Intellectual Property

Unless otherwise stated, content on our website, including our company name, branding, logos, photographs, product descriptions and website design, belongs to or is licensed to House of Sunnah Perfume.

You may not reproduce or use this material commercially without our written permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, delivery companies and website hosting providers.

These services may have their own terms and privacy policies. We are not responsible for services that are operated independently by third parties.

11. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under UK law.

Subject to this, we will not be responsible for losses that are not reasonably foreseeable or are outside our reasonable control.

12. Events Outside Our Control

We will not be responsible for delays or failure to fulfil our obligations where this is caused by circumstances beyond our reasonable control, including natural disasters, serious disruptions to transportation, strikes, government restrictions, or major technical failures.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on our website with the relevant Last Updated date.

14. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable UK consumer law provides otherwise.

Any disputes will be handled by the courts with appropriate jurisdiction.

15. Contact Us

If you have questions about these Terms or an order, please contact:

House of Sunnah Perfume
📧 infohouseofsunnahperfume@gmail.com
📞 +44 7830 364432